Click & Collect:

Joe’s Ice Cream Terms & Conditions.


For the safety of you, our customers and our staff we ask you to please follow government guidelines surrounding social distancing. Please see below for more information.

  • Please DO NOT to arrive before your order collection time.
    You may be asked to leave and return at your specified collection time.
  • To collect your order, use the intercom at our main enterence. Someone will serve you from our main enterence.
    Please DO NOT enter the building.
  • Make sure that you have your order number and confirmation is ready before approaching the collection door.
  • Adhere to social distancing rules while waiting.
  • Only 1 person from your household should collect the order. We politely ask that, unless unable to, children should be left at home.
  • Amendments to orders are unavailable once order has been placed.
  • If, for any reason, you need to cancel your order please call 01792 702265.

Collect your order at our Head Office location:

Unit 1 – 4
Clarion Court
Clarion Close
Llansamlet
Swansea
SA6 8RF

This is NOT our Llansamlet parlour, we encourage using your SAT NAV to find us! If you need any help please call 01792 702265.

By continuing with my order I understand the Terms and Conditions.